CM Auto Repair
Privacy Policy
1. Who We Are
This Privacy Policy explains how CM Auto Repair (the “Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit or interact with our website at www.cmautotire.com (the “Site”). For legal purposes, our operating company is CM Auto Tire LLC.
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Business contact (mailing address):
CM Auto Tire LLC
4003 Pembroke Rd
Hollywood, FL 33021
United States
2. Scope
​This Privacy Policy applies to information collected through the Site and related online interactions (for example, when you submit a contact form, request an appointment, request a quote, or otherwise communicate with us through the Site). It does not apply to information collected offline (such as in-store) unless we link or reference this policy at the time of collection.
3. Information We Collect
3.1 Information You Provide to Us (Online and In-Person)
Depending on how you use the Site, you may provide us with information such as:
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Contact details (e.g., name, email address, phone number).
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Service-related details (e.g., vehicle information, requested services, appointment details, notes you submit).
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Messages and communications you send to us (including form submissions).
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Any other information you choose to provide.
3.2 Information Collected Automatically
When you visit the Site, we (and service providers acting on our behalf) may automatically collect certain information, such as:
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Device and connection information (e.g., browser type, operating system, IP address).
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Usage data (e.g., pages viewed, time spent, referring/exit pages, links clicked).
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Approximate location information (inferred from IP address).
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Cookies and similar technologies data (see Section 5).
4. How We Use Information
We may use information we collect to:
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Provide, operate, and improve the Site.
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Respond to your requests, inquiries, and messages.
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Schedule or manage appointments and provide requested services or quotes.
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Communicate with you about services, updates, and administrative information.
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Detect, prevent, and investigate security incidents, fraud, abuse, or violations of our policies.
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Maintain our records, enforce our terms, and comply with legal obligations.
5. SMS and Text Messaging Communications
You may consent to receive text messages from CM Auto Repair. Message and data rates may apply. Message frequency varies based on your service needs. You can opt-out at any time by replying "STOP" to any message you receive or by notifying a staff member in person.
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Verbal Opt-In: By providing your mobile number and giving verbal consent to a staff member while at our repair facility. You can click STOP or HELP at any time.
6. Cookies and Similar Technologies
Cookies are small text files placed on your device. We may use cookies and similar technologies (such as pixels or local storage) to help the Site function, understand usage, enhance performance, and support analytics.
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
7. How We Share Information
We may share information in the following circumstances:
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Service providers: With vendors that help us operate the Site or provide services (e.g., website hosting, analytics, communications tools), subject to contractual protections.
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Legal and compliance: If required by law, court order, subpoena, or governmental request, or to protect the rights, property, or safety of the Company, our customers, or others.
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Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets (subject to standard confidentiality protections).
We do not sell your personal information in exchange for money. If our practices change, we will update this Privacy Policy accordingly.
8. Payments (If Applicable)
If the Site allows you to make payments, payment transactions are typically processed by third-party payment processors. We generally do not store full payment card details on our servers. Your payment information is handled according to the applicable payment processor’s policies.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website or data transmission is completely secure. We cannot guarantee absolute security.
11. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
12. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, or deletion. You may also have the right to object to certain processing or request that we limit use of your information.
To make a request, please contact us using the information in Section 12. We may need to verify your identity before fulfilling certain requests.
13. Contact Us & Policy Updates
13.1 Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
CM Auto Tire LLC (CM Auto Repair)
4003 Pembroke Rd
Hollywood, FL 33021
United States
T-(954) 399-8962
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13.2 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this document. Your continued use of the Site after an update means you accept the updated Privacy Policy to the extent permitted by law.
Disclaimer: This document is provided for general informational purposes and does not constitute legal advice. You may wish to have an attorney review this policy for compliance with applicable laws based on your specific business practices.